wmhive Help

This page provides a basic, entry-level guide to the wmhive features. If some of your questions remain unanswered by this, consult the user forum for further information.

Using the Basic Search Function

To search for a business or other organisation within wmhive, simply enter a suitable search term in the search box on the home page and click "Search".

You will be shown up to 25 search results, and appropriate icons on the map. If you move the mouse over one of the entries in the search result table, a pop-up will be shown on the corresponding map icon. Click on the entry or the icon on the map to see more details for the organisation.

Normally the map display will be adjusted to show the matching organisations. If you are only interested in organisations in the currently selected map area, then you can select the check box "Limit search to current map area" before you click the "Search" button.

Navigating the Map

The map display can be zoomed in and out using the mouse wheel, or with the plus/minus scale in the top left map corner. Another option for zooming in is to press the Shift key and draw a rectangle with the mouse.

You can move the map simply by holding the left or middle mouse button and moving the mouse over the map. Alternatively, use the arrow buttons in the top left corner of the map.

Note that search results will not automatically adapt to a moved map display; if you want to search for results in your new map selection, hit "Search" again.

Viewing Organisation Details

If you click on an organisation name in the results list, or on an icon on the map, you will be presented with the details page for that organisation. You will usually see the full address and general contact details, a comprehensive business description, and a small map showing only the selected organisation.

If you are a registered wmhive user and have logged in using the username and password fields in the top right corner of the screen, then you will also see the contact details of up to two persons at the selected organisation, as well as plenty of additional information about the organisation. For an ICT business, for example, you would be shown a categorisation of their services, where they export to, and whether they are collaborating in research and development, to name just a few things.

Registering with wmhive

View the following video for instructions on how to register.

Editing

If you are viewing "your" organisation, that is, an organisation for which your wmhive account has edit privileges, then you can change every detail — the address, the location, the showcase text, or your categorisation and keywords. Be sure to click on the "Save" button after you have made a change.

You can also upload a company logo.

All your changes go directly into the live database.

View the following video for an introduction into editing an organisation profile.

Tender Opportunities Tool How-to

Getting started

You have to be the owner of an organisation record in wmhive. You will know if you are when you log in because you will see in the middle of your screen a list (usually only one) of the organisations you own.

Not an owner?

You will need to email support@technologyhive.org for an admin to set you up as an owner. We might need to verify that you are indeed associated with that organisation. We will try to turn round requests within one working day.

Selecting which tenders you are interested in

First click on the organisation for which you are the owner listed under “Owner of” and go to tender Opportunities Notifications and hit edit

You should now see a list of keywords for you to select what kind of tenders you want alerts for. Currently we can only serve tenders for ICT and digital media industries. You might be surprised at the titles - these are the wordings of CPV codes (Common Procurement Values) which are mandated for EU and public sector tenders. We have selected from the 10,000 available those that are relevant to ICT and digital media suppliers.

Tips for selecting keywords

If you click on one of the top level categories shown above you will get a broad brush search which will include all the subsections within that category. In the example above IT services: consulting, software development, Internet and support has been chosen. You will in fact be searching across all the subordinate terms – some 40 in total: you will receiving a lot of tender alerts!

If you want to be more specific, deselect the top level term and select at lower levels.

In this example keyword specific to data services have been chosen which will result in fewer, more targeted tender alerts.

You can update your search terms at any time. As you become familiar with the keyword structure you will get better- not all related keywords are necessarily in the same category!

Your organisation screen will now show you how many tenders match your search terms. In this case there are 27 items that meet the search criteria of IT services: consulting, software development, Internet and support.

Viewing my tenders

It’s simple! Just hit “Show them”:

Obviously after your first search you will be relying on email alerts and will be accessing individual tenders directly from email rather than searching through a list, although you can still choose to search via the list if you prefer.

What does an email alert look like?

Clicking on the link will take you directly to the details of the tender – if you are not already logged in to wmhive then you will be asked to login first

How do I issue a tender for other wmhive organisations to bid for?

In organisation view you only have to hit the Create New Tender opportunity button

This will take you to the editor for your tender. Each section is expandable for you to enter your details. In the screenshot the buyer and keywords sections have been expanded. WARNING – each section has to be saved separately.

You can save and come back to re-edit until your tender is complete. No-one will be able to see your tender until the wmhive administrator has activated it. Admins will be reviewing and activating tenders on a daily basis, so you might have to wait a day for it to appear.

Keyword selection is the critical stage – make it too generic and lots of people will see your tender who might not be able to bid, make it too specific and not enough people might see it. It all comes down to a balance approach. As you become familiar with the keyword structure you will get better - not all related keywords are necessarily in the same category!

Good luck! Wmhive trusts that this service will bring you new business opportunities for a little effort on your part and that the result will be increased business and success for you.

If you run into problems or have questions or ideas for improving the service please use the wmhive forum pages